Employee Assistance Program


deer oaks logo


To access the Deer Oaks site, visit MyPortal and select the "Employee Assistance Program" tile.  You'll be given a brief overview of the program, and the credentials needed to access their site.


Upcoming and Archived On-Demand Seminars (must be logged in to Deer Oaks)


How can I access the Deer Oaks website?

Visit the College's MyPortal site, and click on the "Employee Assistance Program" tile.  You'll be given a brief overview of the program, and the credentials needed to access the EAP.  Once you have this information, you can access the Deer Oaks site directly from here.


What is an Employee Assistance Program?

The Deer Oaks Employee Assistance Program (EAP) is a free service provided by the College of Charleston that offers a wide variety of counseling, referral, and consultation services. The programs are designed to assist employees and their families in resolving work/life issues in order to live happier, healthier, more balanced lives. These services are confidential and can be easily accessed by calling the toll-free Helpline. Deer Oaks EAP Services is here for you, 24 hours per day, 7 days per week.

Ways to Access Services


Who is Eligible for the Employee Assistance Program?

All employees, their dependents, and household members are eligible for all Deer Oaks services. In addition, retirees and separated employees are eligible for six months after separation.


What Services Are Covered Under the Deer Oaks EAP? (visit the website, accessible via the Employee Assistance Program tab on MyPortal)

Assessment and Counseling

Financial Services

  • Free 30-minute telephonic counseling
  • Educational Materials

Referals, Community Services, and Work/Life references, including:

  • Childcare
  • Eldercare
  • Work and Career Growth
  • Daily Living and Convenience
  • Health and Wellbeing
  • Parenting
  • Education

Legal Services

  • Free 30-minute in-person or telephonic consultation with attorney
  • 25% attorney retainer
  • Over 100 online legal forms
  • NOLO online will preparation

Management Assistance Program

Take the High Road Ride Reimbursement

  • Call a cab, Uber, Lyft, or other ride-sharing program
  • Keep your receipt
  • Call EAP helpline for instructions on receiving reimbursement for your ride
  • Reimbursement for up to $45, excluding tip
  • Available once per calendar year, per person

Disaster Assistance Program

Trainings and Benefits Fair



Monthly Newsletters


Deer Oaks Supervisor Ehancement Newsletter Deer Oaks Employee Enhancement Newsletter
February 2024 February 2024
January 2024 January 2024
December 2023 December 2023
November 2023 November 2023
October 2023 October 2023
September 2023 September 2023
August 2023 August 2023
July 2023 July 2023
June 2023 June 2023
May 2023 May 2023