Employee Assistance Program


deer oaks logo


To access the Deer Oaks site, visit MyPortal and select the "Employee Assistance Program" tile.  You'll be given a brief overview of the program, and the credentials needed to access their site.


Upcoming and Archived On-Demand Seminars (must be logged in to Deer Oaks)


How can I access the Deer Oaks website?

Visit the College's MyPortal site, and click on the "Employee Assistance Program" tile.  You'll be given a brief overview of the program, and the credentials needed to access the EAP.  Once you have this information, you can access the Deer Oaks site directly from here.

What is an Employee Assistance Program?

The Deer Oaks Employee Assistance Program (EAP) is a free service provided by the College of Charleston that offers a wide variety of counseling, referral, and consultation services. The programs are designed to assist employees and their families in resolving work/life issues in order to live happier, healthier, more balanced lives. These services are confidential and can be easily accessed by calling the toll-free Helpline. Deer Oaks EAP Services is here for you, 24 hours per day, 7 days per week.

Who is Eligible for the Employee Assistance Program?

All employees, their dependents, and household members are eligible for all Deer Oaks services. In addition, retirees and separated employees are eligible for six months after separation.

What Services Are Covered Under the Deer Oaks EAP? (visit the website, accessible via the Employee Assistance Program tab on MyPortal)

Assessment and Counseling Sessions

Referals and Community Services Work/Life references including:



Work and Career Growth

Daily Living and Convenience

Health and Well-being



And More!

Legal Services

Free 30 minute in-person or telephonic consultation with attorney

25% discount if attorney is retained 

Over 100 online forms

NOLO online will preparation

Financial Services

Free 30 minute telephonic counseling 

Educational materials

Take the High Road Cab Reimbursement (one per year per person)

Retirement Services

Management Assitance Program

Monthly electronic newsletter

Telephonic management consultation

Quarterly supervisor excellence webinar

Disaster Assistance Program

Trainings and Benefits Fair

Extensive Website (select the "Employee Assistance Program" tab on MyPortal)


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